Last Updated: November 24, 2025

iCleaner Privacy Policy

At iCleaner, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your information when you use our mobile application ("iCleaner," "the App," "our App") on Android and iOS devices. By using iCleaner, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide Directly

When you use iCleaner, you may provide certain information directly to us:

• Account Information: If you create an account (optional), we collect your email address, username, and password (encrypted).
• Vault Content: Files, photos, videos, and documents you choose to store in the secure vault remain encrypted and stored locally on your device. We do not have access to the contents of your vault.
• Contact Information: When you use our contact cleanup feature, we temporarily access your contacts list to identify duplicates and merge entries. This data is processed locally and never transmitted to our servers.
• Support Communications: When you contact us at phone.icleaner@gmail.com, we collect your email address and the content of your message to provide support.

1.2 Information Collected Automatically

To improve the App's functionality and user experience, we automatically collect certain information:

• Device Information: We collect device model, operating system version, unique device identifiers, mobile network information, and device language settings.
• Usage Data: We collect information about how you interact with the App, including features used, cleaning operations performed, storage space recovered, and app performance metrics.
• Storage Analysis Data: To perform cleaning operations, we analyze your device storage, including file types, sizes, creation dates, and locations. This analysis happens locally on your device.
• Crash Reports and Diagnostics: We collect crash reports and error logs to identify and fix technical issues. These reports may include device state information at the time of the crash but do not include personal content.
• Analytics Data: We use analytics tools to understand app usage patterns, popular features, and areas for improvement. This data is aggregated and anonymized.
• Advertising Data: Google AdMob collects advertising-related data including your device advertising identifier (IDFA on iOS, Google Advertising ID on Android), IP address, and general interest data to serve relevant ads.

1.3 Permissions We Request

iCleaner requests the following permissions to function properly. You can manage these permissions in your device settings:

• Storage Permission: Required to scan, analyze, and clean junk files, cache, temporary files, and manage media files.
• Contacts Permission: Required for the contact cleanup feature to identify and merge duplicate contacts. Access is only granted if you use this feature.
• Photo/Media Permission: Required to identify duplicate photos, compress images/videos, and manage your media library.
• Email Access (Optional): If you use the email cleaner feature, we request permission to access your email metadata (subject lines, sender information, dates) to help you clean your inbox. We never read the content of your emails.
• Notification Permission: To send you alerts about storage issues, cleaning recommendations, and app updates.
• Biometric Permission: For the secure vault feature, we request fingerprint or face recognition permissions to protect your private files.
• Ad Privacy and SKAdNetwork: Allows Apple and Google to measure ad performance and personalize ads based on your interests.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Core App Functionality

• Perform junk file cleaning, cache removal, and storage optimization
• Identify and remove duplicate files, photos, and videos
• Merge duplicate contacts and organize your address book
• Compress photos and videos to save storage space
• Secure your private files in the encrypted vault
• Provide email inbox cleaning recommendations
• Generate storage analysis reports and cleaning suggestions

2.2 App Improvement and Development

• Analyze usage patterns to improve existing features
• Develop new features based on user needs and feedback
• Identify and fix bugs, crashes, and performance issues
• Optimize AI algorithms for better cleaning recommendations
• Conduct A/B testing to improve user experience

2.3 Communication and Support

• Respond to your support requests and inquiries
• Send important updates about the App, including security updates
• Provide tips and recommendations for better phone optimization
• Notify you about new features and improvements

2.4 Security and Fraud Prevention

• Protect against unauthorized access and security threats
• Detect and prevent fraudulent activities
• Enforce our Terms of Service
• Comply with legal obligations and law enforcement requests

2.5 Advertising and Monetization

• Serve relevant advertisements through Google AdMob
• Measure ad performance and campaign effectiveness
• Improve ad targeting and relevance
• Generate revenue to support free and premium features
• Process in-app purchases securely

3. Data Storage and Security

3.1 Local Data Processing

iCleaner is designed with a "local-first" approach. All cleaning operations, file analysis, and optimizations happen directly on your device. Your photos, videos, documents, and contacts are not uploaded to our servers during normal app operations.

3.2 Secure Vault

Files stored in the iCleaner vault are encrypted using industry-standard AES-256 encryption. The encryption keys are stored securely on your device and are protected by your device's biometric authentication or PIN code. We do not have access to your vault encryption keys or the contents of your vault.

3.3 Data Transmission Security

When data must be transmitted to our servers (such as crash reports or usage analytics), we use secure HTTPS connections with TLS encryption to protect data in transit.

3.4 Cloud Backup (Optional)

If you choose to enable cloud backup for your vault (premium feature), your encrypted files are uploaded to secure cloud storage. Even in cloud storage, your files remain encrypted with keys only you possess. We cannot decrypt or access your backed-up files.

3.5 Data Retention

• Usage Data and Analytics: Retained for up to 24 months for analysis and improvement purposes
• Crash Reports: Retained for up to 12 months to identify and fix recurring issues
• Account Information: Retained until you delete your account
• Support Communications: Retained for up to 36 months for customer service purposes
• Vault Content: Retained until you delete the files or uninstall the app. Cloud backups are retained according to your subscription settings
• Ad Performance Data: Retained by Google AdMob per their privacy policies for campaign measurement and optimization

4. In-App Purchases and Billing

4.1 In-App Purchase Information

When you make in-app purchases through iCleaner, the following applies:

• Payment Processing: In-app purchases are processed through Apple App Store (iOS) and Google Play Store (Android). These platforms handle all payment information, including credit card details, which are not transmitted to or stored by iCleaner.
• Purchase History: Information about your purchases (such as purchase date, amount, and items purchased) is stored on your device and associated with your Apple ID or Google account.
• Refunds: Refund requests for in-app purchases are handled by Apple and Google according to their respective App Store guidelines and policies. Contact Apple Support or Google Support for refund inquiries.
• Purchase Records: We may collect non-sensitive purchase metadata (such as purchase type, date, and quantity) for analytics purposes only. This data is aggregated and anonymized for app improvement and does not include payment information.
• Subscription Management: If you subscribe to premium features, you can manage your subscriptions through:
  • iOS: Settings → [Your Name] → Subscriptions or App Store → Account → Subscriptions
  • Android: Google Play Store → Account → Subscriptions
  • Within the iCleaner app through Settings → Subscription
• Premium Feature Usage: We track which premium features you use to improve those services and provide personalized recommendations, but do not track the content of your files with premium features.
• No Storage of Payment Data: We do not store, have access to, or transmit your credit card numbers, banking information, or other sensitive payment details. All payment processing is handled securely by Apple and Google in compliance with PCI DSS standards.
• Receipt Verification: We may verify receipts with Apple and Google servers to confirm valid purchases and prevent fraud, but this process does not expose your payment information to us.

4.2 App Store Policies

Your use of in-app purchases is also governed by:

• Apple: Apple App Store Terms of Service and Apple Privacy Policy
• Google: Google Play Store Terms of Service and Google Privacy Policy

5. Advertising and Google AdMob

5.1 AdMob Ads and Data Collection

iCleaner uses Google AdMob to display advertisements in the free version. When you view ads, the following occurs:

• Ad Serving: Google AdMob displays personalized and non-personalized ads based on your interests and device information.
• Advertising Identifier (IDFA/Google Advertising ID): We allow Google to use your device's advertising ID to deliver personalized ads, measure ad performance, and prevent fraud.
• Data Collected by Google: Google collects and processes data including:
  • Device identifiers and IDFA (iOS) / Google Advertising ID (Android)
  • IP address
  • Device type and operating system
  • Browser type and version
  • User interests and browsing behavior
  • App usage patterns
  • General location data (country/region level)
• Google's Privacy Practices: Google's use of data for advertising is governed by Google's Privacy Policy and Ad Settings.
• Third-Party Ad Networks: AdMob may include ads from third-party ad networks and advertisers. These third parties have their own privacy policies governing how they collect and use data.
• Ad Tracking: Our use of AdMob does not track your file content, contacts, or vault data. Ad targeting is based on general device information, advertising identifiers, and general usage behavior, not your personal files or sensitive data.
• No File Content in Ads: Your files, vault content, contacts, or personal data are never used for advertising purposes or shared with advertisers.
• SKAdNetwork Attribution: We use Apple's SKAdNetwork framework (iOS) to measure ad campaign performance while maintaining privacy. This allows measurement of ad effectiveness without tracking individual user behavior.

5.2 Ad Personalization and User Control

You have full control over ad personalization:

• Opt Out of Personalized Ads (iOS):
  • Go to Settings → Privacy → Apple Advertising → turn off "Personalized Ads"
  • You will still see ads, but they will be less relevant to your interests
• Opt Out of Personalized Ads (Android):
  • Go to Settings → Google → Manage Your Google Account → Data & Privacy
  • Scroll to "Ad personalization" and turn it off
  • You will still see ads, but they will be less relevant to your interests
• Reset Your Advertising ID (iOS):
  • Go to Settings → Privacy → Apple Advertising → Reset Advertising ID
  • This generates a new ID and clears previous targeting information
• Reset Your Google Advertising ID (Android):
  • Go to Settings → Google → Manage Your Google Account → Data & Privacy
  • Under "Ad personalization," click "Reset advertising ID"
• Limit Ad Tracking (iOS):
  • Go to Settings → Privacy → Tracking
  • Disable app tracking to limit cross-app tracking for ad targeting
• Google Ad Settings: Visit https://adssettings.google.com to manage your Google ad preferences and control which topics Google uses to personalize ads.
• Non-Personalized Ads: If you opt out of personalized ads, you will continue to see ads, but they may be based on general content rather than your interests, potentially be less relevant to you, and possibly be more repetitive.
• Impact on App: Disabling personalized ads does not affect the core functionality of iCleaner, but may reduce our ad revenue, which helps us maintain free and low-cost premium features.

5.3 Google AdMob Terms and Policies

By using iCleaner with advertisements displayed, you agree to Google's AdMob terms and policies. For more information about Google's advertising practices:

• Google Privacy Policy
• Google AdMob Terms
• How Google Uses Data
• Google's Ad Technology
• Google's Behavioral Targeting

5.4 Premium Ad-Free Experience

By purchasing a premium subscription, you can remove all advertisements from iCleaner. Premium users will not see:

• Google AdMob banner ads
• Interstitial advertisements
• Video advertisements
• Any third-party promotional content

5.5 Sensitive Categories

We ensure that Google AdMob does not serve ads in the following sensitive categories:

• Health and medical advice
• Financial or legal advice
• Adult content
• Discriminatory content
• Dangerous or illegal content
• Hate speech or violence

6. Data Sharing and Disclosure

6.1 We Do Not Sell Your Data

iCleaner does not sell, rent, or trade your personal information or file data to third parties for marketing purposes. Your privacy is not for sale.

Important Note on CCPA: Under the California Consumer Privacy Act, we do not "sell" personal information. However, sharing data with Google AdMob for ad personalization and with analytics providers may be considered "sharing" under CCPA. See Section 8 for CCPA-specific information.

6.2 Third-Party Service Providers

We work with trusted third-party service providers who help us operate the App. These providers have access only to the information necessary to perform their functions and are contractually obligated to protect your data:

• Analytics Providers: We use analytics services (such as Google Analytics, Firebase Analytics) to understand app usage. These providers collect anonymized usage data.
• Cloud Storage Providers: If you enable cloud backup, encrypted vault files are stored with reputable cloud storage providers (AWS, Google Cloud).
• Ad Networks: Google AdMob and other third-party ad networks serve ads within the App and collect advertising data as described in Section 5.
• Crash Reporting Services: We use crash reporting tools (such as Crashlytics) to identify and fix technical issues.
• Payment Processing: Apple App Store and Google Play Store handle all payment processing for in-app purchases. These platforms are bound by data protection agreements and PCI DSS compliance.
• Customer Support Tools: We use email services and support platforms to respond to your inquiries.

6.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:

• Complying with legal obligations, court orders, or subpoenas
• Protecting the rights, property, or safety of iCleaner, our users, or the public
• Detecting, preventing, or addressing fraud, security, or technical issues
• Enforcing our Terms of Service and other agreements

6.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you via email or prominent notice in the App before your information is transferred and becomes subject to a different privacy policy.

7. Your Privacy Rights and Choices

7.1 Access and Control

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information and account
• Data Portability: Request a copy of your data in a machine-readable format
• Objection: Object to certain types of data processing
• Withdraw Consent: Withdraw previously given consent at any time

To exercise these rights, contact us at phone.icleaner@gmail.com with your request.

7.2 Permission Management

You can manage app permissions at any time through your device settings:

• Android: Settings → Apps → iCleaner → Permissions
• iOS: Settings → iCleaner → Permissions or Settings → Privacy

Note that disabling certain permissions may limit app functionality.

7.3 Marketing Communications

You can opt out of promotional emails by clicking the "unsubscribe" link in any marketing email or by adjusting notification settings in the App. You will still receive essential communications about your account and the App's functionality.

7.4 Analytics Opt-Out

You can opt out of analytics tracking in the App settings under Privacy → Analytics. Opting out may limit our ability to improve the App based on usage patterns.

7.5 Ad Preferences

Control advertising through:

• iOS: Settings → Privacy → Apple Advertising (personalization and tracking controls)
• Android: Settings → Google → Manage Your Google Account → Data & Privacy → Ad personalization
• Within the App: Settings → Privacy → Ad Preferences
• Google Ad Settings: https://adssettings.google.com

7.6 Account Deletion

To delete your account and associated data:

1. Open iCleaner and go to Settings
2. Select "Account" → "Delete Account"
3. Confirm deletion by entering your password
4. Your account and server-stored data will be permanently deleted within 30 days

Note that locally stored data (including vault contents) will remain on your device until you uninstall the App.

8. Children's Privacy

iCleaner is not intended for use by children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at phone.icleaner@gmail.com, and we will promptly delete such information from our systems.

Children's Online Privacy Protection Act (COPPA): We comply with COPPA regulations. If we become aware that a child under 13 has created an account or provided personal information, we will delete the account and information immediately.

9. International Data Transfers

iCleaner is available globally. If you use the App outside your country of residence, your information may be transferred to and processed in countries where our service providers operate. These countries may have different data protection laws than your country of residence.

When we transfer data internationally, we implement appropriate safeguards, including:

• Standard contractual clauses approved by relevant authorities
• Ensuring service providers meet adequate data protection standards
• Implementing technical and organizational security measures
• Using encryption for all data in transit

Data transfers are necessary for providing cleaning services and serving ads globally.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of personal information we collect, use, disclose, and share
• Right to Delete: Request deletion of your personal information (with certain exceptions)
• Right to Opt-Out: Opt out of "sale" or "sharing" of personal information. Note: We do not sell your data for monetary consideration. However, sharing data with Google AdMob for ad personalization and measurement may be considered "sharing" under CCPA. You can opt out by disabling personalized ads.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights. You will not be denied goods or services, charged different prices, or given lower quality service.
• Service Provider Relationships: Google AdMob, Firebase Analytics, Apple, Google, and other service providers are considered "service providers" under CCPA and are contractually restricted from using your personal information for purposes other than providing services to us.
• Shine the Light Request: You have the right to request information about disclosures of personal information to third parties for direct marketing purposes.

To exercise CCPA rights, contact us at phone.icleaner@gmail.com with "CCPA Request" in the subject line. Include:

• Your full name
• Email address used with the App
• Description of your request
• Device information to help us locate your data

Response Time: We will respond to verified requests within 45 days.

11. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):

• Legal Basis for Processing: We process your data based on:
  • Your consent (for optional features like cloud backup and personalized ads)
  • Performance of our contract with you (providing cleaning services)
  • Legitimate interests (app improvement, security, fraud prevention)
  • Compliance with legal obligations
• Legitimate Interests: We rely on legitimate interests for:
  • Analytics and app improvement
  • Advertising and monetization
  • Security and fraud prevention
  • Serving Google AdMob ads
• Data Protection Officer: Contact our privacy team at phone.icleaner@gmail.com for data protection inquiries. Include "GDPR Request" in the subject line.
• Right to Lodge a Complaint: You have the right to lodge a complaint with your local supervisory authority (data protection authority). Find your authority at https://edpb.ec.europa.eu/about-edpb/board/members_en
• Data Portability: You can request your personal data in a portable format (e.g., CSV, JSON).
• Right to Erasure ("Right to be Forgotten"): You can request deletion of your personal information, subject to certain exceptions.
• Right to Restrict Processing: You can restrict how we process your data.
• Objection Rights: You can object to processing based on legitimate interests, including targeted advertising.

Important Note on AdMob and Transfers: Your data may be transferred to the United States for Google AdMob ad serving. Google complies with standard contractual clauses and other transfer mechanisms approved under GDPR.

Response Time: We will respond to GDPR data subject requests within 30 days.

12. Third-Party Links and Services

iCleaner may contain links to third-party websites, apps, or services (such as links in ads served by AdMob, and advertiser websites). We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access through our App.

Third-Party Ad Content: Ads served by Google AdMob may link to third-party advertiser websites. Clicking on ads will take you to third-party sites governed by their own privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or App features. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you through the App or via email for significant changes
• Request your consent if required by applicable law

Material Changes: For material changes affecting your privacy rights (such as changes to data sharing or data retention), we will provide at least 30 days' notice and obtain your consent before implementing the changes.

We encourage you to review this Privacy Policy periodically. Your continued use of iCleaner after changes are posted constitutes your acceptance of the updated policy. If you disagree with any changes, please stop using the App and contact us.

14. Data Security Measures

We implement comprehensive security measures to protect your information:

• Encryption: Data is encrypted in transit (TLS/SSL) and at rest (AES-256)
• Access Controls: Strict access controls limit employee access to user data
• Regular Audits: We conduct regular security audits and vulnerability assessments
• Secure Development: We follow secure coding practices and conduct security testing
• Incident Response: We have procedures in place to respond to security incidents
• Payment Security: All in-app purchases are processed through Apple and Google's secure payment infrastructure

While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security of your data.

15. Contact Us and Data Subject Requests

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

For data subject requests (access, deletion, correction, portability), please include:

• Your full name and email address associated with your account
• A detailed description of your request
• Device information and App version
• Any transaction IDs or purchase order numbers (if applicable)
• Your country/region of residence
• Verification information to confirm your identity

Request Verification: We will verify your identity before processing data subject requests to protect your privacy and prevent unauthorized access.

16. Consent